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I became a part of the House Doctors family approximately 15 years ago. Steve, the owner brought me in to help manage jobs and to help do estimates. I came with the knowledge of doing a variety of things from digging footers to the construction of entire homes. It was pretty much a natural fit. The owner and I were both problem solvers and driven to find solutions to customers' problems. As time moved on we continued to grow and take on more jobs and bigger projects. As years passed we had conversations about Steve stepping back and me buying the business. As of July 2020, we made the transition and I am now the owner. When people ask what we do, I like to say we are in the customer service business, in the field of handymen. Providing great customer service and solving our customers issues is what’s most important. I truly feel House Doctors is a family and could not imagine partnering up with anyone else. We can grow as much as we want. It’s totally up to us.
I’ve done construction most of my life and House Doctors is easily the best company I’ve ever worked for. The owner is extremely smart, well organized, driven to succeed, and truly cares for his employees. It’s rare to find a boss who will tell you “great work on that job, that looks fantastic! I’m glad you’re with us!” If you’re a hard worker and looking for a company to grow with, this is the one.
The job was very fast pace and I had interactions with a lot of clients and a lot of onsite procedures. I answered phones and set appointments, ordered office and business supplies and maintained healthy business relationships for the business.
The owner made work not only fun but I also learned many things while working here. I would tell just about anybody to apply here!
Corporate management was helpful and supportive. They answered questions promptly and provided whatever training was necessary to set you up for success.
Working at House Doctors taught me to be organize, stay focused, work hard, and have determination to complete all tasks given. I do not have co-workers due to it being a small company, run by one owner. Therefore, I am the only employee and meet all expectations required. The hardest part of my job is caring too much, I never have a challenge too difficult and I am always able to complete my work in a timely manner because of my passion in this field of work. The most enjoyable part of this job is speaking with people. I enjoy meeting new people and accommodating their needs. Customer service is valued to me, because my customers play a role in my success. A typical day at work is fun and productive. I enjoy my job.
This was my first experience dealing with insurance work, claims, and property damage. The most challenging part of this position was completing jobs in a timely and orderly fashion due to backorders on materials that were unavailable to purchase over the counter. The most enjoyable part of my job was seeing my homeowner’s satisfaction with job completion.
This is a great company! There's opportunity to grow and get to the next level.
About This Position
As a Technician, you'll work as a professional and trustworthy consultant to your customers-by assessing the situation and tackling the problem. And you'll be provided with leads, so you can focus on the job at hand, provide excellent customer service and identify up-sell opportunities to help the business grow.
To be considered, you should be able to talk and connect with people and have 5-10 years of hands-on experience as a handyman.
- Competitive Pay & Growth Opportunities
- Steady Work & Variety of Projects
- Wrapped Vehicle Provided
Customer ServiceLearn More
About This Position
As a Customer Service Representative, you'll build rapport with customers, develop appropriate solutions, schedule jobs and delegate work to Technicians. This role requires you to provide superior customer service, ensure high customer satisfaction, and occasionally help with managing marketing campaigns.
To be successful, you should be able to think on your feet, be tech savvy, and have some experience in selling services or products.
- Competitive Pay
- Fast-Paced Environment
- Happy, Diverse Customers